Please read payment and refund terms carefully before making any transfer through the platform.
WEBIMATIC DIGITAL HUB publishes this Online Payment and Refund Policy to maintain openness, trust, and integrity in payment operations. Effective payment monitoring is a shared responsibility across employees and affiliates handling business information and systems.
This policy supports online fund transfers to business associates and helps reduce service delays. It is intended to improve online payment workflows for clients, investors, and individuals.
This policy applies to employees, clients, investors, sub-brokers, and business associates of WEBIMATIC DIGITAL HUB. It also applies to all business activities performed through the website.
WEBIMATIC DIGITAL HUB provides services and does not sell products; therefore product refunds do not apply. In case of failed transactions, amount reversal or refund is governed by payment gateway policy. Payments are generally made in advance and processed in INR.
WEBIMATIC DIGITAL HUB cannot be held liable when payments fail due to incorrect account details or payment refusal by card providers. Users must verify with their bank or card issuer whether the amount has been deducted.
Amounts transferred against obligation are generally non-refundable. Service charges and taxes are also non-refundable. If approved at management discretion, refunds are processed only to the original debit or credit card used in the transaction.
If payment amount is debited but status is not updated successfully at WEBIMATIC DIGITAL HUB, it is treated as a Broken Payment Transaction. In such cases, only eligible refundable amount is returned while applicable service charges and taxes remain non-refundable.
Refunds related to Broken Payment Transactions are processed by the respective bank according to RBI guidelines and payment network settlement timelines.